At Inkspire Arts, we aim to ensure that your Islamic wall art, calligraphy, wall hangings, and home décor orders are processed and delivered as smoothly as possible.
This policy explains our order processing, shipping, tracking, and delivery procedures.
1. Order Processing
Orders are processed after successful order confirmation and, where applicable, payment verification.
Processing time may vary depending on product availability, order volume, packaging requirements, and any customization involved.
If an unexpected delay or product availability issue arises, we may contact you using the contact information provided with your order.
2. Shipping Locations
Delivery availability depends on the destination and the courier services available for that location.
Please check whether your delivery address is serviceable during checkout or contact our support team for assistance.
International shipping, where offered, may be subject to additional delivery arrangements, customs requirements, and destination-country charges.
3. Delivery Timelines
Estimated delivery timelines, where available, will be communicated during checkout, on the product page, or through customer support.
Delivery estimates are not guaranteed unless expressly stated. Delays may occur because of courier operations, weather conditions, public holidays, remote delivery locations, customs procedures, or other circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.
Any free-shipping offer will be subject to the conditions specified in that offer.
5. Order Dispatch and Tracking
Once an order has been dispatched, tracking details will be shared where available.
Customers can use the tracking information to follow the shipment. Tracking updates may take time to appear in the courier’s system.
6. Correct Delivery Information
Customers must provide a complete and accurate shipping address, postal code, mobile number, and any other details required for delivery.
Inkspire Arts should be informed promptly if an address correction is needed. Changes may not be possible once an order has been dispatched.
Additional charges or delays may arise if a shipment requires re-routing or re-delivery.
7. Delivery Attempts
Courier partners may contact customers to coordinate delivery. Customers should ensure that someone is available to receive the package and that the supplied contact number is reachable.
If delivery fails because the recipient is unavailable, the address is incorrect, or the shipment is refused, further delivery attempts or return-to-origin procedures may depend on the courier’s rules.
8. Damaged Packages or Products
Please inspect the package and product upon delivery. If the product is damaged, defective, or incorrect, contact us promptly with your order number and clear photographs or videos of the package and product.
Eligible claims will be assessed under our Refund, Return & Replacement Policy.
9. Delayed, Lost, or Undelivered Orders
If your tracking information has not updated or your order appears delayed or undelivered, contact our support team with your order number.
We will make reasonable efforts to coordinate with the courier and investigate the shipment. Resolution will depend on the circumstances and applicable policy and law.
10. International Orders and Customs
For international deliveries, customs duties, import taxes, clearance charges, or other destination-country fees may apply. Unless stated otherwise, these charges are the customer’s responsibility.
Customs inspections or clearance procedures may affect delivery timelines.
11. Contact Us
For shipping and delivery assistance:
Inkspire Arts
Website: https://inkspirearts.com/
Mobile / WhatsApp: +91 99509 25075
Email: online.inkspirearts@gmail.com