Inkspire Arts (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit https://inkspirearts.com/ or purchase products from us.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
- Personal information: Name, mobile number, email address, billing address, and shipping address.
- Order information: Products purchased, order history, delivery details, and customer support requests.
- Payment information: Payment status and transaction references. Payment card or banking details may be processed by third-party payment providers.
- Technical information: IP address, browser type, device information, website activity, and diagnostic data, where collected.
- Communication information: Messages, reviews, feedback, and information you provide when contacting customer support.
Please do not send passwords, card PINs, or other confidential payment credentials through customer support channels.
2. How We Use Your Information
We may use customer information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Confirm payments and help prevent fraudulent transactions.
- Respond to customer queries and complaints.
- Manage returns, replacements, and cancellations.
- Improve our website, products, and customer experience.
- Maintain business records and meet applicable legal obligations.
- Send order-related notifications and, where permitted, marketing communications.
3. Payment Processing
Payments may be handled by third-party payment gateways. Payment information provided during checkout may be subject to the payment provider’s privacy and security practices.
We do not claim to store complete payment card details ourselves where these are processed directly by an authorized third-party provider.
4. Cookies and Similar Technologies
Our website or its service providers may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve performance.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Sharing of Information
We may share relevant information with service providers when reasonably necessary to operate our business, including:
- Courier and logistics companies.
- Payment gateways and payment processors.
- Website hosting and technical service providers.
- Customer support and communication providers.
- Professional advisers, regulators, or law enforcement authorities where legally required.
We do not authorize service providers to use customer information for purposes unrelated to their agreed services, subject to applicable law and their contractual obligations.
6. Marketing Communications
We may send promotional communications where permitted by applicable law and where required consent has been obtained. You may request to stop promotional communications by contacting us or using an available unsubscribe option.
Order confirmations, shipping updates, and other necessary service messages may still be sent.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance, dispute resolution, and legitimate business recordkeeping.
Retention periods may vary according to the type of information and applicable legal requirements.
8. Data Security
We take reasonable measures to protect information against unauthorized access, disclosure, alteration, or loss. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information, or to raise concerns about its handling.
We may need to verify your identity before processing a request. Certain information may need to be retained where required by law or necessary to resolve an outstanding transaction or dispute.
10. Children’s Privacy
Our website is not intended to encourage children to provide personal information independently. Purchases by individuals under 18 should involve a parent or legal guardian. If you believe a child has provided information inappropriately, please contact us.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external services. Please review their privacy policies before sharing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.
13. Contact Us
For privacy-related questions or requests, contact:
Inkspire Arts
Website: https://inkspirearts.com/
Mobile / WhatsApp: +91 99509 25075
Email: online.inkspirearts@gmail.com